We DO-NOT accept returns of Goods once purchased from our Company. We offer best quality indeed, however if there are any damages, we ll replace damaged products. Replacement of our products solely depends on the availability of the product with us. In case the product is not available, the replacement will not be processed, until we restock the product.
At the time of receiving parcel, if the package is damaged or opened it is advisable not to accept it. That parcels if accepted are not eligible for returns from our side.
Damaged products need to be notified on the date of delivery and should be sent be back to us within 7 days after receiving the products. Return shipment charges are to be borne by the customer only.
We encourage the Buyer to review the listing before making the purchase decision. In case Buyer orders a wrong item, Buyer shall not be entitled to any return/refund. Buyer need to raise the refund request within 24 hrs from the date of product delivery receipt. Once Buyer has raised a return request by contacting Us on Our email – firstname.lastname@example.org , we shall
- Replace after shipment collection – in case we have agreed to wait for the logistics team to collect the shipment from the buyer before replacing it.
- Refund after shipment collection – in case we have agreed to wait for the logistics team to collect the shipment from the buyer before refunding)
- Refund without shipment collection – in case we have agreed to refund the buyer without expecting the original shipment back)
- Replace without shipment collection – in case we have agreed to replace the order without expecting the original shipment back)
- On certain select days as specified by DharaviBiz separate policies may be applicable.
Any complaint with regards to the damage or stains or stitching or any other should be reported to us within 24 hrs of the receipt of the products otherwise we will not report the complaint after that. We may ask for digital picture of the same in order to review the same.
Returns will not be accepted for custom made or stitched clothing.