What are the delivery charges?
Delivery charge varies with each Product size and quantity.
We incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps us offset logistics costs. The delivery charge may be waived if order value is high.
Why does the delivery date not correspond to the delivery timeline of X-Y business days?
It is possible that our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners do not work on Sundays and this is factored in to the delivery dates.
What is the estimated delivery time?
We generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.
Estimated delivery time depends on the following factors:
- Availability of the raw materials of the product you ordered
- Need approvals on customization and printing
- The destination to which you want the order shipped.
Why does the estimated delivery time vary for each Product?
You have probably noticed varying estimated delivery times of the product you are interested in. Delivery times are influenced by raw material’s availability, geographic location of the buyer, and the courier partner’s time-to-deliver in your location.
DharaviBiz does not/cannot ship to my area. Why?
There may be few reason like
- The availability of reliable courier partners in your location
- Legal restrictions, if any, in shipping particular products to your location
At times we prefer not to ship to certain locations. This is entirely at our discretion.
Why is the CoD option not offered in my location?
Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.
Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit.
I need to return an sample, how do I arrange for a pick-up?
Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process.